(Submitted by sindai)427 Auto Collision  

427 Auto Collision has been committed to excellence in quality and service for over 30 years.

Our mission is to constantly improve the level of customer service by listening and understanding the customers needs.

We are determined to provide a positive work environment for our team of industry specialists and encourage individual growth and contribution.

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Kelly Pronyk	Overall:	June 11, 2007
	0 out of 4 people found this review helpful. Customer service was sub-par. A friend is having some bodywork done on her car. After calling Fri 1st thing to find out when to p/u she finally gets a return call on her voicemail at 5:00 that it will be ready Sat. She calls on Sat. A few hours later she gets a call on her voicemail, it will not be ready till after the weekend, come and p/u a courtesy car, but she is not told they close at 1:00 on Sat. I had a family function that she was attending, she called me for a lift. Fortunately I had the time to go out of my way to pick her up. But what if she had gone to p/u a car? She would not have been able to attend. She also spent the rest of the weekend without a car - adjusting her commitments to reflect the extra time she needed for getting around. I hope that the bodywork done on the car is better then the customer service that she received. I do not recommend this place. Was this review helpful? Yes | No | Report as Spam

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