Downtown Animal Hospital  


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Official Website: click here
Date Updated: March 21, 2006
Address: 579 Church ST , Toronto
Phone: (416) 966-5122
Fax: (416) 966-9823

Nearest Major Intersection: Yonge St & Bloor St W


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Reviews & Ratings (Showing Latest 3 of 3)

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Reviews: 1Badges: 0This user has a UserRank of 1
Overall: November 5, 2007
13 out of 15 people found this review helpful. I just had the most horrible experience with this place. My little Yorkie had a sore tummy and the vets totally scared me into doing all kinds of unnecessary tests that cost over $1000.00 in less than 24 hours. I told them that if she responded to just antibiotics and some zantac that they wouldn't go ahead with all the other tests. They did anyway! She was fine all she needed was some Imodium. I am mortified that this has happened and have been asking around the neighbourhood and found that many people have had this same thing happen.
This is not pet care, this is totally taking advantage of me, my pet and my bank account!
The man who is at the front desk is not welcoming and very bad for business.

I do not recommend this place.
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Mick Overall: October 21, 2006
9 out of 10 people found this review helpful. Doctors are great; support staff is terribly lackluster.
We've taken our little guy in anumber of times, and where DAH fails is in their promise to keep their patients up-to-date on tests and medicinal matters. We gave them the stool sample, they promised to let us know of the results within days. In the first case, it took a month, and WE had to call THEM to find out that the dog was tested POSITIVE for an ailment and the dog should be put on medicine RIGHT AWAY. Their explaination? "We tried calling but the number was out of service." (Bull$#!&) And why didn't you call the second or third numbers to our cel phones to tell us?

The second time it happened again. Despite being told "We'll call you with the results in a few days", no call was received, but a call was made to the hospital to find, yet again, that our dog tested positive for another ailment.

Don't make promises you don't intend to keep and don't tell us the animal's health is of utmost importance if you're willing to let a positive test result be forgotten or filed away. We're taking our dog elsewhere.

I do not recommend this place.
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Tanya Overall: November 17, 2006
1 out of 1 people found this review helpful. It's funny, I've had the exact opposite experience in terms of follow-up. After every visit I've received very detailed follow-up phone calls.

I first used this clinic years ago because it was the only place I could find to treat my pet rats who had giant tumours. I brought them in to be put down, and the vet explained that they weren't in pain and could live a long time with some changes. So I took them home, and for the next 3 months she e-mailed me several times with a full diet plan, new information, etc. And the tumours shrunk! I was totally blown away!

I have boarded my dog there and my cat goes in for grooming every 2 months. She always comes back happy, and she's a very sensitive kitty, so I know they treat her well. If the cat had any problems one visit, they will often call and see how she's doing a week later.

My only beef with the place is that I usually spend way more money than I'd anticipated. But I've had that problem at other clinics and really... aren't our little guys worth it?

I recommend this place.
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