Hewlett-Packard (Canada) Co.

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Information
Official Website: http://www.hpshopping.com
Date Added: March 24, 2007
 Address: 901 King ST W
Phone: (888) 447-4636
Fax: (416) 309-5100

DescriptionHewlett-Packard (Canada) Co.
901 King Street West,
Toronto, Ontario
M5V 3H5

Phone: 1-888-447-4636
Fax: (416) 309-5100

Open between 8:30 a.m. and 5:00 p.m. Eastern time, Monday through Friday


Hewlett-Packard (Canada) Co.
120 Adelaide Street West,
Suite 1216,
Toronto, Ontario
M5H 1T1

Phone: 1-888-447-4636
Fax: (416) 862-7382

Open between 8:30 a.m. and 5:00 p.m. Eastern time, Monday through Friday


Hewlett-Packard (Canada) Co.
5150 Spectrum Way
Mississauga, Ontario
L4W 5G1

Phone: (905) 206-4725
Fax: (905) 206-4739

Open between 8:30 a.m. and 5:00 p.m. Eastern time, Monday through Friday


Hewlett-Packard (Canada) Co.
675 Cochrane Drive
Markham, Ontario
L3R 0Y7

Phone: (905) 948-3000
Fax: (905) 948-3070

Open between 8:30 a.m. and 5:00 p.m. Eastern time, Monday through Friday


hpshopping.ca

Shop by product


» Package Deals

» Desktops

» Notebooks & Tablet PCs

» Handheld Devices

» Printing & Multifunction

» Digital Entertainment & Televisions

» Digital Photography

» Monitors & Projectors

» Fax, Copiers & Scanners

» HP ProLiant Servers

» Warranty Extensions & Services

» Accessories

» Factory outlet

We want your shopping experience on hpshopping.ca to be quick and easy. If you have a question or need further information, and you can't find the answers you need below, please call us at 1-877-231-4351 to speak to a sales associate. Our contact centre is open weekdays from 8 a.m. to 8:30 p.m., excluding holidays.
Frequently-Asked Questions

Before you buy
What about security?
What happens to my personal information?
What are "Factory Outlet" products?
Where are your printer supplies?
How to buy
What if the product I want isn't available on hpshopping.ca?
Can I order by phone?
How can I pay for my order?
How long will an item remain in my cart?
What happens if one of the products I ordered is out of stock?
Will I get confirmation of my order?
Can I cancel or change my order?
How do I check the status of my order?
When will I receive my order?
How do I use an e-coupon?
What if my e-coupon doesn't work?
Can I use an e-coupon if I place an order by phone?
After you buy
How do I return my order?
I got my computer, but it doesn’t seem to be working. Anything you can do for me?
I need a new power cord for my PC. Where can I find replacement parts?


What about security?
HP is committed to ensuring the security of your information. HPshopping.ca safeguards your information using the Secure Socket Layer (SSL) protocol, the most widely accepted Internet encryption standard. This system protects your private information while it is transferred from your computer's server to ours.
As you navigate the site, you may receive security warning messages, depending on your browser settings. These messages are simply letting you know that you're entering or leaving a secure area.
What do you do with my personal information?
HP is committed to respecting and protecting your privacy. Here's how hpshopping.ca uses the information in your profile:
Address:
We use your address to send you the products you ordered.
E-mail Address:
We use your e-mail address to send you confirmation of your order and confirmation of shipment and to sign you in (along with your password)
Phone and Fax Numbers:
We keep your telephone and fax numbers on file to notify you in case of a problem with your order.
Credit card numbers are used only for payment processing and fraud protection, and are not retained for other purposes.
We will not, under any circumstances, share your personal information with any company outside of Hewlett-Packard, or third parties acting on our behalf, such as those involved in processing and shipping your order. Click here to learn more about the Hewlett-Packard Company online privacy policy.
What are "Factory Outlet" products?
All products listed in our Factory Outlet are brand-new discontinued products shipped in original packaging. We usually have very limited quantities of these products and when they are gone, we can't get more.
There are no refurbished models available through the Factory Outlet.
Where are your printer supplies?
Ink cartridges, toner, paper and other printing supplies are available at 1-888-871-5111.
What if the product I want isn't available on hpshopping.ca?
Click here to find an HP reseller in your area.
Can I order by phone?
Yes, if you prefer to order over the phone, you can speak to one of our sales associates at 1-877-231-4351. Our associates are available Monday to Friday from 8 a.m. to 8:30 p.m., excluding holidays.
How can I pay for my order?
We accept Visa, MasterCard and American Express credit cards (Canadian credit card with Canadian billing and shipping addresses only).

How long will an item remain in my cart?
Your cart will remain available to you until you close your browser window. If you wish to keep the items in your shopping cart for a few days, you can click on the "Save Cart" link. This will keep your cart available for 72 hours.
What happens if one of the products I ordered is out of stock?
We'll notify you if you order a product that is out of stock and offer you a substitute product similar in functionality and specifications to the product originally ordered. You'll be given the opportunity to accept or reject the substitute product and price. The price for this new product may differ from the price of the product you originally ordered.
Factory Outlet items are sold on a first-come, first-served basis. If you order an item from our Factory Outlet that we've run out of stock on, no substitution will be offered.
Will I get confirmation of my order?
Yes, you will receive an e-mail from hpshopping.ca to confirm your order.
Can I cancel or change my order?
Yes. Just give us a call at 1-877-231-4351 and one of our sales associates will help with your request. In some cases, the changes requested may require us to cancel your original order and place a new order for you.
How do I check the status of my order?
Click on the Order Status link located on every page on hpshopping.ca. You will need your order number and last name used to place the order in order to check the status of your order.
When will I receive my order?
It will usually take between 7 to 10 business days to receive your order, or 3 weeks for special order products. All special order products are marked on hpshopping.ca.
How do I use an e-coupon?
To redeem e-coupons, simply add the product you wish to order in your shopping cart and enter the e-coupon code under the E-coupons section. You must validate your e-coupon before proceeding using the link provided.
What if my e-coupon doesn't work?
If your e-coupon code is rejected, there may be several reasons:
You have entered the e-coupon code incorrectly. Please check the code and re-enter.
You're trying to apply a discount to a product not included in the e-coupon offer.
Your e-coupon has expired.
Your coupon requires a minimum purchase which has not been met.
If our site doesn't accept your e-coupon, and you believe you have a valid coupon, please contact us at 1-877-231-4351 for assistance.
Can I use an e-coupon if I place an order by phone?
Yes, hpshopping.ca e-coupons are valid for purchases made online or by phone. You'll need to provide your e-coupon code to the sales associate before your order is submitted in order to receive your discount.
How do I return my order?
You can return any purchase you made online at hpshopping.ca within 30 calendar days (10 calendar days for factory outlet and refurbished products) of your invoice date. Any software must be unopened to qualify. Click here for full details on our returns policy.
I got my computer, but it doesn’t seem to be working. Anything you can do for me?
For help in identifying the problem and getting you up and running, please call the appropriate number listed below:
HP Technical Support: 1-800-474-6836
Compaq Technical Support: 1-800-652-6672
I need a new power cord for my PC. Where can I find replacement parts?
Please call one of the numbers listed below to find replacement parts for your product(s):
HP Spare Parts: 1-800-227-8164
Compaq Spare Parts: 1-800-663-6267
Contact HP
Canada » Contact HP

» Contact HP worldwide


Interact online with HP

Canada online options for:

» Chat with an online support technician after you buy
» Submit & Manage a support case (for customers with an HP service agreement)
» Submit & Manage a support case (for business customers with a valid warranty)

E-mail HP

Canada e-mail options for:

» Technical support after you buy
» Questions before you buy
» Other questions/feedback

Call HP

Canada phone numbers for:

» Technical support after you buy
» Questions before you buy
» Other questions

Find HP

Addresses, phone numbers, and hours of operation for various HP and partner office locations

» Office Locations in Canada
» Locate an HP service center (Canada)
» Locate an HP authorized reseller partner (Canada)
» Worldwide sales and services directory (PDF)

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Some Local store carries HP products look for the logo,ask for it...

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Reviews & Ratings (Showing Latest 1 of 1)
Profile photo for yoyo43esp

yoyo43esp

Reviews: 529
Badges: 15
This user has a UserRank of 10		 Overall: March 24, 2007
2 out of 2 people found this review helpful.

Excellent product,I do used them everyday;HP digital camera,scanner,CD's,etc.I'm very satisfied,their service on line is the best you can order them,if you need help call toll free HP Technical Support: 1-800-474-6836 Compaq Technical Support: 1-800-652-6672 I need a new power cord for my PC. Where can I find replacement parts?
Please call one of the numbers listed below to find replacement parts for your product(s):
HP Spare Parts: 1-800-227-8164
Compaq Spare Parts: 1-800-663-6267

They can really help you on line & they do send you the report/transcript of your conversation regarding your query,I would say I can not do my work without this technology on hand

I recommend this place.