Reviews & Ratings

jcj8p Reviews: 1Badges: 0	Overall:	September 12, 2008
	2 out of 2 people found this review helpful. I doubt if "mich" has ever visited Y Phung, but his review is completely ridiculous, which is why I'm posting my review. Like other REAL reviwers, I also found Y Phung to be very professional and honest and he did a great job with my limited edition Harrods UK watch. My Harrods watch was my first major horology purchase and has significant sentimental value to me. I've had it for 8 years, but stopped wearing it last year because the timing was completely off (gained approx 5 minutes / hour), so I've been using my Longines. Last year I took my watch to several places to get estimates and had people tell me it'd be at least $500-800 approx and 1-2 weeks to fix my watch. I was actually contemplating buying a new watch vs. fixing my watch, and just writing off my Harrods, but then found out about Y Phung by pure coincidence. Accordingly, I was VERY happy that Y Phung fixed my watch for just $129 and in 1 day (turnaround)! Actually the original cost to fix the main problem was just $80 for the the hairspring (which he diagnosed in less than 2 minutes), but I left the watch with him and said if he thought it needed to be overhauled, I was ok with that too. When he called me the next morning to say my watch was fixed and ready for pick-up, he also told me it didn't need overhauling, but he did fix the stopwatch function cause he noticed it wasn't working properly (which I knew beforehand but assumed would be difficult to fix and not very necessary for me) and replaced the gasket that obviously someone else who previously opened my watch forgot to put it back in! So the total was a bit more, $129. Are you kidding me? I was floored (in a good way!) ... that was the absolute best customer service I've ever had regarding my watch! Everyone else from Harrods in the UK (because I called and emailed them with my problem), Mitsukoshi in Toyko (that also sells & repairs timepieces from Harrod's), a store I visted in Switzerland this summer, and 2 other places in Toronto all quoted me ridiculous prices to fix my watch or wanted me to mail my watch to New York to get repaired (which was Harrods response). So $129? ... I would have paid him triple, but I doubt he would have taken it. Bottom line, if you have a high end watch and need repairs, go see Y Phung. I now carry 3 of his business cards with me all the time and have already told a few friends about him. Next time I need a repair of any sort on my watches or my wife's, I'm going back to Y Phung. I recommend this place. Was this review helpful? Yes | No | Report as Spam

mich Reviews: 1Badges: 0	Overall:	September 7, 2008
	1 out of 3 people found this review helpful. Owner who writes "great" reviews. Self proclaimed "genius". I do not recommend this place. Was this review helpful? Yes | No | Report as Spam

mrgaryw Reviews: 1Badges: 0	Overall:	May 1, 2008
	4 out of 5 people found this review helpful. Took by 38 year old Omega to an Omega dealer, who claimed it had to be sent back to Switzerland for repair- no parts $2000, Mr. Phung found parts and repaired for only 15% of the cost. He is a genius !! I recommend this place. Was this review helpful? Yes | No | Report as Spam

Joseph2008 Reviews: 1Badges: 0	Overall:	January 19, 2008
	5 out of 6 people found this review helpful. Good communication! Very professional. Honest Surprisingly very knowledge with Rolex watches. Did a very good job on the spot with changing a dial. Will do more business with him in the future!!!!! I recommend this place. Was this review helpful? Yes | No | Report as Spam

Lou G.	Overall:	June 18, 2007
	8 out of 10 people found this review helpful. I took in a quartz watch that was purchased in 1979 and he got me going right away and then diagnosed another watch problem in minutes. His price was great. I read people better than anyone and this guy is a real find. No doubt. I recommend this place. Was this review helpful? Yes | No | Report as Spam

Leonard Vis	Overall:	May 28, 2007
	8 out of 9 people found this review helpful. Mr Phung is not only highly skilled, he knows how to fix things. He is innovative, original and highly reliable. He even made a house call to a friend of mine. And fixed the problem on the spot. I have been very fortunate to have been his customer for many years - I recommend him highly and carry his business cards with me at all times. No joke! Use his service once, and you'll come back for more. I recommend this place. Was this review helpful? Yes | No | Report as Spam

Nick	Overall:	May 21, 2007
	6 out of 8 people found this review helpful. Awesome, gave my rolex datejust watch for repair, another place didn't fix it for me right, because of luck of knowledge, Y Pung diagnosed the problem right away, did an amazing job, if he can't restore and fix your watch nobody can, highly educated and top notch repair service in the whole Ontario, it is a gift to have such a person in Toronto, have no doubt to bring your watch to him. I recommend this place. Was this review helpful? Yes | No | Report as Spam

Al Lauder	Overall:	May 4, 2007
	4 out of 5 people found this review helpful. This man is a wizard. He diagnosed the problem with a watch I had just purchased in Mexico, found a replacement part and fixed it perfectly. Quick, very reasonable. I highly recommend him. In an era of throw away mentality, do everyone a favour and give Y Phung a chance to fix your watch. I recommend this place. Was this review helpful? Yes | No | Report as Spam

A.Smith	Overall:	May 2, 2007
	3 out of 4 people found this review helpful. Great with all my repairs. There isn't a watch that he was unable to fix and he stands behind all his repairs. Quality work at great prices. I recommend this place. Was this review helpful? Yes | No | Report as Spam

wolfaj Reviews: 1Badges: 0	Overall:	April 26, 2007
	4 out of 5 people found this review helpful. Excellent,friendly service. Honesty and good pricing.Attention to details. gives advice on needed repairs. I have recommended Mr Phung to several people. An asset to toronto. I recommend this place. Was this review helpful? Yes | No | Report as Spam

Norm Beck	Overall:	April 24, 2007
	3 out of 4 people found this review helpful. very nice work.... very satisfied I recommend this place. Was this review helpful? Yes | No | Report as Spam

HAlter Reviews: 1Badges: 1	Overall:	April 23, 2007
	3 out of 4 people found this review helpful. I have had at least 10 premium watches and several ships clocks serviced at Y Phung Watch repair and I would highly recommend his service. From clocks to quartz and automatic watches , the service is excellent and he stands behind his work until the customer is pleased.First rate and reasonable prices for Rolex and Omega repairs. I recommend this place. Was this review helpful? Yes | No | Report as Spam