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Butlers Pantry -  
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September 14, 2008 | |
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2 out of 2 people found this review helpful.
I just got off the phone with this restaurant trying to order something for pick up. I'm from out of town, and had eaten at this place the night before, but wanted to try something else from their menu. Each dinner comes with a side salad, which on their menu is priced at $4.99. I wanted to substitute a side salad for a cesar salad, which is also priced at 4.99 on the menu. The woman on the phone told me that It would cost 1 dollar more for this substitution. Bringing it to her attention that my guests and I had already been there the day before and done it that way, and that the menu even states it is the same price, she told me it didn't matter. The saying "customer is always right" can be a little bit over the top since people can try and take advantage of that. But clearly in this situation I was right and because of it, I'm letting others know of my experiences and how I was treated. I do not recommend this place. Was this review helpful? Yes | No | Report as Spam |
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