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Upcountry - July 7, 2007
6 out of 6 people found this review helpful. Worst customer service ever!! We purchased an area rug 3 months ago giving them a 50% deposit with an ETA of 4 weeks, (less if rug in stock). I have called, emailed and faxed their customer service dept over 20 times and still no response! Finally talked to my salesman and store manager who assured me they would take care of this problem a month ago and still nothing, not even a phone call!!!
I do not recommend this place.
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