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Montana's Cookhouse - March 26, 2008
1 out of 2 people found this review helpful. Hi! Montana's was our favourite back in Owen Sound and finally, although your place is far out. we were happy to bring the family back to Montana's but unfortunately several problems made this birthday night much less than what we hoped for. We cane at 9 p.m.(I had phoned beforehand to tell them about a surprise cake we were bringing - which the very pleasant hostess said you would serve for us - and to let them know there was five of us. However our waitress forgot the soup, served a beautiful blueberry feta salad without the SHRIMP, made us wait then told us twice that it was near closing. The second time she said most of the staff would be gone and they couldn't really sing happy birthday for us - although I had just sneaked around the corner minutes before to tell her she could serve us the cake now. So the surprise was gone, and we were going to order deep fried cheese cake and coffee but now that was out. As well, because the soup was already on the bill, we took it home with us, and none of them had any more than one piece of meat - definitely not the soup I remember. I chose not to say anything to anyone that night but phoned and talked to the manager the next night. Apparently to get any reimbursement I would have to put this online....I have owned a restaurant and know that the way to handle this is certainly not like this. I also believed that they needed to know about the problems - as we spent over $175.00 this time and I really would not want that to happen again to me or anybody else.
Sincerely,
Colleen Johnston

I recommend this place.
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