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7-24 Movies & More - March 28, 2008
1 out of 4 people found this review helpful. I had the similar experience with Thomas, although his was back in Oct 2006, now is March 2008, I guess it's the same person that we are referring to. I dropped off the DVDs 4 hours late, and I have to pay a penalty of $2.25, while I was inquiring about how that happened and what should I do to protect from being penalized again (e.g check in the DVDs with the staff?)the manager was speaking in a tone of voice that is belittling and UN-helpful. Yes, I have been a customer there for quite some times, but their staffs always have a poker face when they are on duties, especially 'the manager' with orange beard.

$2.25 is a small price to pay, but hiring someone working at the front line with a collector attitude? A hefty price will be paid

I do not recommend this place.
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