stclair's Contributions

5 Latest Listings Added

n/a

5 Latest Reviews Added

Neoset Canada - September 7, 2008
16 out of 20 people found this review helpful. we bought a couch at neoset and had a terrible experience. the fabric we wanted meant that it had to be imported from greece. we were told it would take 4-6 weeks. we waited 6 before we contacted them... at that point they said one more week. we waited 3 more before contacting them again. overall it took over 14 weeks to get our couch!!!! they would not let us cancel our order after 30 days (but we had to wait 6 weeks to get it in the first place and how were we to know it would take more than that... we tried to cancel at 8 weeks). we complained to them about their customer service and all they could say they would do is to cancel our order and give us store credit, after 14 weeks!!! like we'd ever want to shop there again! so we took the damn couch and the measly $100 refund they gave us for our "inconvenience"... basically they gave us the $100 to shut us up because at that point we were calling daily to complain about how late it was.... i will NEVER shop there again. we never once got an apology for how long their delivery took... it was terrible.
I do not recommend this place.
Was this review helpful? Yes | No | Report as Spam

Latest Pictures Added

n/a

5 Latest Favorites Picked

n/a

10 Most Popular Tags

n/a