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Towne Cleaners - August 24, 2008
0 out of 0 people found this review helpful. I have been using this dry cleaner for over a year. The guy knew me and I never had any problems. One day I took a formal dress to be cleaned and it came back destroyed. I can appreciate that these things happen, however, it was appalling when he refused to take any responsibility for the damage. The manager found every way possible to blame the damage on me. In the end he tried to reimburse me for 70% of the dress (only worn once). I guess it was better then nothing, but the icing on the cake was when he refused to give me my dress back. He made up some story about having to keep the dress to make a claim for the money he paid out to me. All I wanted to do was have the dress made with the money he gave me for damaging it beyond repair. I would never recommend anyone to use this dry cleaner regardless of any situation that you might be in.
I do not recommend this place.
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